Terms and Conditions
Latest update of the website: February 1st, 2023
This Agreement was last modified on February 1st, 2023
- General Terms
Please read these Terms and Conditions ( “Agreement”, “Terms and Conditions”) carefully before using www.PhotographerInFlorence.com (“the Site”) operated by TimmiStudio di VDN, VAT NO: IT 06428400482 (“us”, “we”, “our”, “Photographer In Florence” or “PiF”). This Agreement sets forth the legally binding terms and conditions for your use of the Site at www.PhotographerInFlorence.com.
The words “you” and “your” relate to the user of the Photographer In Florence Website or Services or the person on whose behalf that person accesses or uses the Photographer In Florence Website or Services. The words “Photographer” and “Photographers” relate to the Photographer of PiF or independent contracted Photographers selected by PiF. The words “Third Party” and “Third Parties” relate to selected Third Parties who may offer you related services, including but not limited to providers of print products and merchandising, private art lessons, and guided tours.
By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms and Conditions.
- Bookings and Services
2.1 All photoshoot bookings are offered according to the availability of the Photographer. To secure a photo shoot, bookings should be made at least three days in advance.
2.2 To reserve, you will be directed to complete the payment of the selected service. To BOOK a photo session, full payment is required. For the payment method, you can choose from Paypal (with your Paypal account or any Credit Card – other fees may be applied from your Paypal/bank). For the Manual Payment (cash) if the payment has to be made before the session starts. Your Photographer will provide a receipt after the payment is made.
2.3 When you reserve a session, in case you will cancel the session, 50 euros are considered non refundable and cover our time until the point of cancellation and refund fees that are charged by our bank.
2.4 During your photo shoot, you have the option to extend the length of the package (only if the photographer is available). On communicating this preference to your Photographer, you will be required to pay for the extra time. The payment will be made in cash directly to the Photographer during your photo session. Your Photographer will provide a receipt after the payment is made.
2.5 We have no control over weather conditions. The photo shoots may be conducted all year round and during all weather conditions, but we will consider rescheduling the photo shoot or a refund, according to point 3.2, if necessary. However, the Photographer may, at his discretion, vary the photo shoot location to capture your photos better, taking the weather into account.
2.6 Following the photo shoot, the Photographer will select a number of images, with their amount to be determined by the package chosen at the time of booking, or in the case of time extensions, by the final package chosen and paid for.
2.7 The Photographer may professionally retouch the selected photos according to his professional judgment and skill and will deliver them via Dropbox or another service. PiF is not responsible in any way for protecting the links to your photos.
- Rescheduling or Cancelling
3.1 If you need to cancel your session for any reason, you can request a refund. We will consider offering a full refund (minus 50 euro – view point 2.3) of your payment if you communicate your cancellation to your Photographer in writing up to 45 days before the shoot. Up to 30 days, you are entitled to a 50% refund (minus 50 euro – view point 2.3). Less than 30 days – up to 7 days – 25% refund (minus 50 euro – view point 2.3). The refund will be made within 30 business days of the cancellation date.
3.2 To reschedule your session, please email us as soon as possible, and we will do our best to arrange a new shooting time. If that is not possible, we will consider offering a 75% refund of your payment (minus 50 euro – view point 2.3). The refund will be made within 30 business days of the cancellation date.
3.3 Session fees are non-refundable if you cancel less than seven days before the session
3.4 If you arrive late for your session, your session will still run from the original time unless the photographer can stay later. Often we are booked right after, so it’s important you arrive on time, or early. If you are more than 30 minutes late and have not texted or phoned your photographer to alert him, we will consider it a no-show and any payment made is considered non-refundable.
- Additional Fees
4.1 You are responsible for covering additional fees and costs related to your location choice (transportation, parking, admission fees, etc.). If you wish your photographer to participate in any activities, you will need to cover his fees as well.
- Photo copyright and usage
5.1 Your photographer retains copyrights on all images. The photographer may share, print or use some of your pictures on our online platforms (website/Facebook/Instagram/etc.) or for promotional purposes.
5.2 If you don’t want the photographer to share, print or use your pictures for promotional purposes, you have to ask for a non-disclosure agreement (NDA) at the time of booking(a fee will be applied for a non-disclosure agreement). The NDA fee is non-refundable.
5.3 You have a perpetual, non-exclusive license to use and print the photos for personal use only. Under no circumstances may you use the images from your session for commercial use, profit, or photographic competition.
- Complaints or Problems
If you have a problem or a complaint on the day of your photo shoot, please bring this to the Photographer’s attention immediately so that issues may be addressed on the spot, where possible. If you remain dissatisfied with your experience, please contact us, and we will do our best to resolve the issue.
7.1 All prices indicated on the PiF Website are expressed in EURO. The prices charged may vary according to changes in foreign exchange rates. We have no control over the foreign exchange rates set by financial institutions and bear no responsibility for the foreign exchange conversion used by PayPal.
7.2 All prices are correct at the time of publication. However, we reserve the right to alter prices for any reason without notice.
- Intellectual Property
You acknowledge and agree that you do not have the right, title or interest in any intellectual property rights of any kind related to PIF, the Website and its Services, including applicable copyrights, trademarks and other proprietary rights. We are not granting any license to you under any of those intellectual property rights by virtue of this Agreement, except for the limited right to use PIF in accordance with this Agreement.
- Limitation Of Liability
9.1 In no event shall TimmiStudio di VDN, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for damages, direct or consequential, resulting from your use of the Site, and you agree to defend, indemnify and hold us harmless from any claims, losses, liability costs and expenses, including but not limited to attorney’s fees, arising from your violation of any third-party’s rights.
9.2 Third-Party Liability
By purchasing a product through any of our Third Party suppliers, including the purchase of prints, merchandise, or personal art lesson, Third Party supplier shall be fully responsible for any and all loss, injuries, illness, damages, claims, liabilities and costs suffered you or any third party associated with you, caused in whole or in part by the Third Party or its products and services.
9.3 PiF Liability
Before ordering or participating in any session we provide, you should know the risks involved. In particular, by agreeing to these Terms and Conditions, you agree to attend your session at your own risk. PiF does not accept liability for any incidents, accidents, claims by third parties against you, or any other losses that may occur during, or as a result of, your session or during your trip. We highly recommend that you have your own health and travel insurance to cover any accidents that may occur while you travel and attend your session. You have certain rights under the law. Nothing in this Agreement is intended to affect these statutory rights. Contact your local state or territory fair trading department for more information about your statutory rights.
- Legal Age
You must be at least 18 years of age or older to request PiF Services. If you are less than 18 years, you will need parent or guardian permission to book a shoot.
- Governing Law
For any dispute on the interpretation and implementation of these Terms and Conditions, the Court of Florence, Italy, shall be the exclusive reference.
- Acceptance of Terms of Service
Your use of the PiF Website and its Services indicates that you agree to these Terms of Service and that you agree to be legally bound by them. If you do not agree to these Terms of Service Conditions, do not proceed to make an online booking with PiF.
- Changes To This Agreement
13.1 We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after such changes constitutes your acceptance of the new Terms and Conditions. Please review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site or discontinue any use of the Site immediately.
13.2 This Agreement was last modified on: February 1st, 2023
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